Privacy Policy
Last Updated: January 2026
This Privacy Policy explains how compasscarers.org.uk ("we," "us," "our," or the "Site") collects, uses, and protects your personal information. We are committed to protecting your privacy and ensuring transparency about our data practices.
Information We Collect
We collect the following types of information:
- Personal Information: Name, email address, and other contact details you voluntarily provide when contacting us or signing up for our services.
- Technical Information: IP address, browser type, device information, and operating system.
- Cookies and Tracking: We use cookies and similar tracking technologies to monitor site activity and remember user preferences.
- Usage Data: Pages visited, time spent on site, links clicked, referral sources, and user interactions with our content.
How We Use Information
We use the information collected for the following purposes:
- Analytics and understanding site traffic patterns
- Affiliate tracking and commission attribution
- Site improvement and user experience optimization
- Responding to inquiries and customer support
- Compliance with legal obligations and fraud prevention
- Marketing and promotional communications (with your consent)
Cookie Policy
Our Site uses the following types of cookies:
- Essential Cookies: Required for site functionality and security.
- Analytics Cookies: Help us understand user behaviour and site performance.
- Affiliate Tracking Cookies: Enable us to track affiliate commissions and partner performance.
- Third-Party Cookies: Set by partner casinos and advertisers.
You can control cookies through your browser settings. Most browsers allow you to refuse cookies or alert you when cookies are being sent. Please note that disabling cookies may affect Site functionality.
Third-Party Links
Our Site contains links to third-party casino and gambling affiliate websites. We are not responsible for the privacy practices, policies, or content of these external sites. We strongly recommend reviewing the privacy policies of any third-party websites before providing personal information or engaging with their services. Your use of linked sites is entirely at your own risk.
Your Rights
Under UK and EU data protection laws (UK GDPR and Data Protection Act 2018), you have the following rights:
- Right of Access: Request a copy of personal information we hold about you.
- Right to Rectification: Correct inaccurate or incomplete personal data.
- Right to Erasure: Request deletion of your personal information (subject to legal exceptions).
- Right to Restrict Processing: Limit how we use your information.
- Right to Data Portability: Receive your information in a portable format.
- Right to Object: Object to marketing communications and certain processing activities.
- Right to Lodge a Complaint: File a complaint with the UK Information Commissioner's Office (ICO).
To exercise any of these rights, contact us at privacy@compasscarers.org.uk.
Data Retention
We retain personal information for as long as necessary to fulfil the purposes outlined in this Privacy Policy. Typically:
- Contact information is retained for the duration of our business relationship plus 3 years.
- Analytics and usage data are retained for up to 12 months.
- Affiliate tracking data is retained in accordance with our affiliate partner agreements and tax obligations.
- Cookies are retained according to their expiration settings.
You may request deletion of your personal information at any time, subject to legal retention requirements.
Contact Us
If you have questions about this Privacy Policy, wish to exercise your data protection rights, or have concerns about our privacy practices, please contact us:
Email: privacy@compasscarers.org.uk
We will respond to your inquiry within 30 days of receipt, in accordance with UK GDPR requirements.